Covid 19 Salon Guidelines
Please do not enter the salon if you have any of the following:
- Flu like symptoms
- High temperature
- New or continuous cough
- Loss or change to your sense of smell or taste
It is compulsory that everyone use the sanitising station at the front entrance of the salon to sanitise their hands
If you have an appointment:
- You must come alone to your treatment with as little belongings as possible
- you must wear a facemask
- you must read and sign the Covid-19 declaration
- upon leaving the salon it is compulsory to use the hand sanitising station located at the reception area
All visitors must wait at the top of the stairs at the front door until invited in by a member of staff, if there is more than one person waiting please use the social distancing markers on the floor to form a queue.
All visitors must maintain the required 1 meter social distancing whilst moving throughout the salon.
This is a zero tolerance policy and we would ask everyone to maintain their respiratory etiquette whilst in the salon.
Booking Your Appointment
We recommend you book your treatments in advance, giving as much notice as possible.
If you need to cancel your treatments please give 24 hours notice or you will have to pay 50% off the treatment price.
This is YOUR time and therefore we have a minimum age of 16 years old. Children are not permitted into the salon.
Please try to arrive 15 minutes before your treatment time to enable you to relax, unwind and get familiar with our surroundings so you can totally chill out from the beginning of your treatment. If you are late, your treatment time will be shortened. We require clients to fill out medical/consultation card/s. It is important that you advise us of any allergies or medical problems, or pregnancy, before your arrival as some treatments may require doctors approval before we can carry them out.
Please switch off mobile phones.
What to Wear
For spray tanning bring along loose dark clothing. We will provide disposable underwear for tanning and body treatments. All clients will be required to wear underwear/swimwear during treatments otherwise treatments will not be carried out.
Products & Gift Vouchers
Products are available as a perfect present or simply to recreate your experience of Escape at home. Gift vouchers are also an ideal present, they are valid for 3 months from date of purchase. Both are an ideal gift for that special someone, parent, friend or simply as a thank you for that person who has everything.
For hygiene reasons we cannot accept returns on mascara, lipstick, lipgloss, eye and lip liners. Sale items cannot be returned. All other items can be exchanged or a voucher issued for that amount (3 month expiry). We reserve the right to refuse to exchange or issue a voucher for items that are not returned within 28 days of purchase. In order to qualify for our returns policy, all Items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging, unused and complete with all labels and information attached.
Tuesday 9.30am – 5pm
Wednesday 10am – 8pm
Thursday 9.30am – 8pm
Friday 9.30am – 5.30pm
Saturday 9am – 4pm